Articles

LifeInsurance
Insurance

New Life Insurance: Delivering a Next-Gen Experience to the Next-Gen Applicant

The life insurance industry has been abuzz with improving the customer experience for the past few years, particularly in the new business and underwriting processes. It might seem like a tired topic ...

PurposeDriven
Healthcare Technology

The Purpose–Driven Project Approach

Modern Information Technology work is all about outcomes. Market pressures, competitive differentiators, customer service expectations and new capabilities are just a few of the reasons that insurers ...

HealthcareOutcomes
Data Architecture Healthcare

Using Analytics For Healthier Encounters

It’s no secret that a new business model has been emerging for the healthcare industry over the last several years. From its early days at the end of the previous century, the Managed Care model has s...

AgileArchitecture
Architecture Insurance

Enterprise Architecture in an Agile World

It has become a common refrain over the past few years to view the practice of enterprise architecture (EA) as something that time has passed by, much like using email or making actual phone calls on ...

HomePlate
Insurance

A ‘Moneyball’ Approach to Insurance IT Recruiting

Among the many challenges facing the insurance industry, none might be more critical—and problematic—than finding and keeping strong technical talent. And this is not a new problem. It has slowly but ...