HOW WE WORK
Built on Synergy.
Design, test, improve and launch immersive projects alongside our suite of industry experts. From day one, our CX designers work across teams to deliver personalized experiences at each touchpoint in the customer journey. Watch the video to explore our unique way of working.
WHAT WE DO
At X by 2, we investigate the “why?” to uncover new possibilities. Merging user research and human-centric design methodologies, we get to the root of end user behavior to solve business challenges with the right strategy.
“As a member of the CX team, my opinions have always been valued and trusted, even during my first year. There’s always space to riff new ideas or introduce new best practices, and our team greatly values upward communication. I definitely see myself building a career at X by 2.”
Customer Experience Designer
For over 25 years, we’ve led transformation initiatives across the healthcare and insurance verticals. Explore some of our recent projects:
Take the next step.
Ready to build a career at X by 2? Learn what to expect from our hiring process, browse our open positions and submit your application online. We’re currently filling the following roles: