CUSTOMER EXPERIENCE

Innovation Workshops

Develop a deeper understanding of your users while identifying hidden opportunities for optimization and growth.

OUR Approach

Spring into action with collaboration and creativity. Our Innovation Workshops empower teams to analyze and solve complex problems through design thinking principles and hands-on methods that bring ideas to life.

During your X by 2 Innovation Workshop, our experts will guide you through a sprint-like exercise that will serve as a springboard to solving your most complex business problems. Develop a deeper understanding of your users with a design thinking approach to problem solving that focuses on their needs, feelings and behaviors.

KEY OUTCOMES

Identify Opportunities
Approaching problems in a new way allows out-of-the-box ideas and solutions to surface.
Accelerate Planning
Our design sprint framework allows for rapid ideation, iteration and flexibility.
Converge Ideas
Overcome organizational barriers and internal silos by leveraging the insight and ideas of different audiences.
Build Consensus
Improve adoption rates and decrease time to market by fostering collaboration across teams.

FAQS

Who needs an Innovation Workshop?

Anyone interested in building better products and experiences for their customers. Our human-centric approach allows businesses to identify and address core problems and develop innovative solutions from the inside-out.

How long does a normal engagement last?

A typical Innovation Session occurs over a three week period. Depending on the complexity and scope of the project the length may vary.

What topics do you normally explore?

Session topics range from innovating around macro-level areas like mobile applications and data centers, to more disruptive trends such as cloud and AI.