How we help
Technology Consulting for P&C Insurers
Strategists, architects, developers and experience designers, our team works end-to-end to deliver exceptional outcomes.
From system modernization to data governance to AI, we lead P&C insurers into the future.
Modernization is only effective when stakeholders are aligned on business and technology goals. Leveraging decades of expertise in experience design, architecture, data and artificial intelligence, our team helps P&C insurers leverage technology to get to the root of complex business challenges.
System architecture and rationalization, technology advisory and integration, data governance and AI enablement — wherever you need a trusted opinion, can help define a path forward.
WAYS WE CAN HELP
- Data Strategy & Roadmaps
- Solution Architecture
- Enterprise Architecture
- Technology Advisory
- Digital Experience Strategy
- AI Workshops & Advisory
Core system modernization often falls to the back burner, but it doesn’t have to. Our team reduces complexity through trusted advisory and software development, offering comprehensive services to help strategize, implement and accelerate your system modernization project.
Whether you’re challenged with enterprise alignment, solution evaluation and integration, a limited tech stack or the sheer scale of your project, our expert architects, designers and developers simplify, guide and redirect when necessary.
WAYS WE CAN HELP
- Billing & Payments
- Claims & Underwriting
- Finance & Accounting
- Policy Administration
Your data holds more power — are you utilizing it? Clean, quality insights; accurate customer data points; data migration and standardization — at every touchpoint, we help P&C insurers make full use of high-volume data environments.
Our data experts specialize in decentralization, modernization, architecture and data governance, putting systems and benchmarks in place to unlock new business opportunities, extract useful customer insights, break down siloes and simplify data analytics workflows.
Only 27% of insurers are advancing in predictive capabilities — what does your AI strategy look like? Leveraging new and existing AI technologies, our team helps P&C insurers find real uses for GenAI and large language models in their existing workflows.
From processing high-volume data, to more accurately assessing risk, to introducing right touch claims processing through automation, we’re equipped to assess, implement and build AI fit to your needs while addressing bias and data drift.
WAYS WE CAN HELP
- AI Workshops & Prototyping
- Bias & Fairness
- AI as a Service
- Model Assessment & Audit
- Claims & Underwriting Automation
Is customer centricity top of mind? Let’s get you there. Our experience designers deliver best-in-class omnichannel experiences, catered to unique agent and policyholder needs and evolving digital expectations.
Create more personalized interfaces, streamline agent communication channels and optimize user workflows to satisfy customers and improve operational efficiency.
WAYS WE CAN HELP
- Policyholder Engagement
- Claims Administration
- Billing & Payments
- Agent-Broker Experience
Serving leading P&C insurers for over 25 years.
Case Studies
From The Client
X by 2 is a true partner. They listened to us and included us throughout the process while still taking ownership of the project deliverables. Their experience and quality of work definitely set them apart from other firms.
Arjay Patrick, Director,
Information Technology, MESSA
Contact
Start the Conversation
Whether you need an unbiased perspective on a current project, are exploring a new initiative or aren’t sure where to start, let’s talk.
David Ollila
Principal,
Insurance Lead
A seasoned insurance expert and trusted client advisor, David has excelled as a go-to client liaison, advisor and advocate for nearly 20 years. Throughout his career, he’s collaborated closely with leaders across the domain to address their pressing needs and challenges, centering technology in his approach to help them chart a path forward. Project strategy, experience design, data and technology — David engages clients at any stage to ensure they're embracing innovation the right way.