CUSTOMER EXPERIENCE
Innovation Workshops
Develop a deeper understanding of your users while identifying hidden opportunities for optimization and growth.
OUR Approach
Spring into action with collaboration and creativity. Our Innovation Workshops empower teams to analyze and solve complex problems through design thinking principles and hands-on methods that bring ideas to life.
During your X by 2 Innovation Workshop, our experts will guide you through a sprint-like exercise that will serve as a springboard to solving your most complex business problems. Develop a deeper understanding of your users with a design thinking approach to problem solving that focuses on their needs, feelings and behaviors.
Innovation Workshop

KEY OUTCOMES

  • CX_Opportunities

    Identify Opportunities

    Approaching problems in a new way allows out-of-the-box ideas and solutions to surface.

  • CX_Planning

    Accelerate Planning

    Our design sprint framework allows for rapid ideation, iteration and flexibility.

  • xby2-cx-design-workshop-key-outcomes-icon-converge

    Converge Ideas

    Overcome organizational barriers and internal silos by leveraging the insight and ideas of different audiences.

  • CX_Consensus

    Build Consensus

    Improve adoption rates and decrease time to market by fostering collaboration across teams.

FAQS

Who needs an Innovation Workshop?

Anyone interested in building better products and experiences for their customers. Our human-centric approach allows businesses to identify and address core problems and develop innovative solutions from the inside-out.

How long does a normal engagement last?

A typical Innovation Session occurs over a three week period. Depending on the complexity and scope of the project the length may vary.

What topics do you normally explore?

Session topics range from innovating around macro-level areas like mobile applications and data centers, to more disruptive trends such as cloud and AI.

Let's Start Innovating.

CUSTOMER EXPERIENCE
Learn more about our capabilities.

X by 2 Innovation Workshops

X by 2 Innovation Workshops

Digital Experience Strategy

Digital Experience Strategy

Visualization & Prototyping

Visualization & Prototyping

UI/UX Design & Development

UI/UX Design & Development

User Experience Assessment

User Experience Assessment