Articles

TechnicalDebt
Insurance Technology

The Benefits of Actively Managing Technical Debt

Most insurers have a business technology ecosystem that has grown and advanced over years and decades. These are combinations of older and newer systems, legacy and modern data stores, and integration points and pro...

BusinessArchitecture
Architecture Healthcare

Why Worry About Business Architecture?

Many companies are engaging in large transformation initiatives with the goal of not only modernizing their technology but also creating a more efficient workflow that is powered with better technology to tackle new...

HealthcareTechnicalDebt
Healthcare Technology

How Healthcare Organizations Can ‘Pay Off’ Technical Debt

Technical Debt—also known as Design Debt or Code Debt—is a concept in software development that reflects the implied cost of additional rework caused by choosing an easy solution now instead of using a better approa...

AgileTeams
Insurance Technology

Four Ways to Build Effective Agile Teams

In Part One of this series, the focus was on the advantages and disadvantages of creating a separate and distinct team for any project’s integration work, as opposed to having integration work as part of a holistic ...

IntegrateSystems
Insurance Technology

How to Integrate Systems More Efficiently

As many insurers have discovered, the risks entailed in core system modernization are not what they used to be. There are still plenty of risks, of course, but in many cases these have less to do with new software i...

Storytelling
Data Architecture Technology

Analogical Storytelling Approach to Technical Communication Barriers

Data technologists are often challenged with effectively communicating complex technical information to the non-technical side of the business to gain approval for the funding, the resources, the priorities, or all ...

LifeInsurance
Insurance

New Life Insurance: Delivering a Next-Gen Experience to the Next-Gen Applicant

The life insurance industry has been abuzz with improving the customer experience for the past few years, particularly in the new business and underwriting processes. It might seem like a tired topic to revisit in 2...

PurposeDriven
Healthcare Technology

The Purpose–Driven Project Approach

Modern Information Technology work is all about outcomes. Market pressures, competitive differentiators, customer service expectations and new capabilities are just a few of the reasons that insurers are sprinting t...

HealthcareOutcomes
Data Architecture Healthcare

Using Analytics For Healthier Encounters

It’s no secret that a new business model has been emerging for the healthcare industry over the last several years. From its early days at the end of the previous century, the Managed Care model has slowly but surel...

AgileArchitecture
Architecture Insurance

Enterprise Architecture in an Agile World

It has become a common refrain over the past few years to view the practice of enterprise architecture (EA) as something that time has passed by, much like using email or making actual phone calls on a smartphone. T...

HomePlate
Insurance

A ‘Moneyball’ Approach to Insurance IT Recruiting

Among the many challenges facing the insurance industry, none might be more critical—and problematic—than finding and keeping strong technical talent. And this is not a new problem. It has slowly but surely been cre...